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online payroll FAQ's

online payroll FAQ's

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Adding a New Employee

How Do I Calculate the Net Amount for An Employee's Check?

For Instructions Click here

How do I add a new employee?

Employees must be added in the Payroll Entry screen.  Click New Employees, Add Employee and complete the required fields, including Pay Group and click Save.  Click the blue link for Pay Types and complete the Pay Type, units, hours and wage.  This step must be completed to include the employee in the Payroll Entry screen.

Why isn't my new employee displayed in the Payroll Entry Screen?

When entering a new employee, the Pay Type must be added to include the employee in the Payroll Entry screen. 

Click New Employees in the Payroll Entry screen and click on the blue link of the employee name.  Click the blue link for Pay Types and complete the Pay Type, units, hours and wage. 

How can I remove employees from the Employee Entry screen?

Employees must be “terminated” to be removed from the Payroll Entry screen.  This information must be submitted to FlexChecks for completion.  Please include a note in the Special Instructions box (located on the first screen of Payroll Entry) with your current payroll.  The employee will not appear in the Payroll Entry screen when you start your next payroll.  

How do I change employee wages for the current payroll only?

While in the Payroll Entry screen, a wage for this payroll only may be entered in the Override Wage column.  Be sure to check the “Total Pay” column for accuracy.

How do I change employee wages permanently?

While in the Payroll Entry screen, click on the blue link for Pay Types under the employee name.  Complete the Update Wage field for the appropriate Pay Type and click Save.

Why can't I add or change employee information in Employee Review?

Employee Review is intended for “reviewing” information only.  All employee information must be changed while entering a current payroll through Payroll Entry.

How can I change employee tax exemptions?

Changing an employee’s tax exemption must be completed while in the Payroll Entry screen.  Click on the blue link of the employee name while in Payroll Entry and the employee setup screen will open for editing.

How can I change an employee's address?

Changing an employee’s address must be completed while in the Payroll Entry screen.  Click on the blue link of the employee name while in Payroll Entry and the employee setup screen will open for editing.

How can I add or change an employee's direct deposit information?

Adding or changing direct deposit information must be completed by FlexChecks.  A Direct Deposit Authorization Form can be located on our website and should be submitted to FlexChecks with your payroll.  A note can also be sent to FlexChecks during your payroll entry in the Special Instruction Note box.

NOTE:  We are currently enhancing our online payroll system to allow employers to add or change employee direct deposit.  We expect this to be completed in the Fall, 2011.

Why can't I see my reports online?

The first screen under Reports lists any special reports that have been set up with FlexChecks.  If your payroll reports are not listed here, click on the blue link titled Legacy Reports (located on the upper right hand side) and select the Check Date of the reports you would like to view.  If your current check date reports do not appear under Legacy Reports, please contact your Client Service Representative.

I need a report that is not shown. How can I obtain it?

FlexChecks has the ability to upload many standard and custom reports to Online Payroll.  Please contact your Client Service Representative to request any special report.

online reports

Why can't I see my reports online?

The first screen under Reports lists any special reports that have been set up with FlexChecks.  If your payroll reports are not listed here, click on the blue link titled Legacy Reports (located on the upper right hand side) and select the Check Date of the reports you would like to view.  If your current check date reports do not appear under Legacy Reports, please contact your Client Service Representative.

I need a report that is not shown. How can I obtain it?

FlexChecks has the ability to upload many standard and custom reports to Online Payroll.  Please contact your Client Service Representative to request any special report.

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